CollaborationConsultingExternal Partnerships

Best Practices for Unsolicited Interactions with Industry – Feedback on a Product

By October 24, 2019 December 21st, 2019 No Comments

One morning, you come into work to find a red light blinking on your phone console. You listen to the message. It’s someone from outside industry, asking you a few questions. As the message comes to a close, you consider your next step.

While there are many types of scenarios and questions you may be asked, below are a few best practices as well as some expert advice for when outside industry solicits your advice in the digital health field.

Scenario

A company emails or cold calls you and asks for you to give feedback on an idea for a product or to review a product.

Best Practices

  • Protect your own intellectual capital
  • Consulting services should not typically be provided for free
  • Use proper Massachusetts General Hospital or Partners HealthCare channels, which may include Partners HealthCare’s Office for Interactions with Industry (OII) and/or your supervisor

Expert Advice

  • Successful relationships start by establishing some degree of trust that each side will act in good faith. Don’t keep yourself from ever starting for fear that someone may take your great idea. Consider signing a mutual non-disclosure agreement (NDA) to protect each other’s’ interests
  • Ask the question, does this industry partner offer something of significant value that you cannot otherwise achieve? It is important to consider working with industry partners that complement your skills rather than overlap with them
  • Partners OII has helpful language and contract templates such as an NDA to make formalized conversations low friction
  • When engaging with industry, try to avoid getting into a high friction situation too soon. There are many projects, products and companies in the digital health field

Resource

  • Instructions: Please click on the link below to access helpful information

Meet with OII

Author Details
Founded in 2018, the Center for Innovation in Digital HealthCare serves as catalyst to promote the entrepreneurial and research-minded digital health ecosystem at Massachusetts General Hospital. It provides operational and advisory support to internal innovators and outside industry seeking to collaborate on digital health initiatives.
×
Founded in 2018, the Center for Innovation in Digital HealthCare serves as catalyst to promote the entrepreneurial and research-minded digital health ecosystem at Massachusetts General Hospital. It provides operational and advisory support to internal innovators and outside industry seeking to collaborate on digital health initiatives.
Latest Posts